Onyx Bunny guide
Discreet sex-toy shipping in Canada
What arrives at your door, which carriers we use, and what may appear on your statement.
What the parcel looks like
Your order is protected by an unbranded outer box. The shipping label contains only the details the carrier needs and does not list product names. Tracking goes to the email used at checkout, so choose an address and inbox that feel private. Canada Post or Purolator handles the final route according to your postal code and the service selected at checkout.
What appears on your statement
The card charge uses a neutral merchant descriptor, shown before payment once live checkout is connected. Your bank may shorten that wording, while the date and amount remain visible. A shared statement is never completely private, so contact us before ordering if you need to confirm how the descriptor will appear.
Duties, delivery, and returns
Canadian orders normally arrive in 4–8 business days after dispatch. Imports can be assessed for GST, HST, provincial tax, duty, or a carrier handling fee; those charges belong to the recipient unless checkout says otherwise. Eligible unused products may be returned within 30 days, with hygiene seals intact. Review shipping and returns before opening an intimate item.